“I’ve learned that there is no currency like trust and no catalyst like hope. There is nothing worse for building relationships than pandering, on one hand, and preaching, on the other. And the most important quality we must all strengthen in ourselves is that of a deep human empathy, for that will provide the most hope of all–and the foundation for our collective survival.” ― Jacqueline Novogratz, The Blue Sweater: Bridging the Gap Between Rich and Poor in an Interconnected World